Thank you for visiting, trunorthdecking.com (referred to as “our site”, “website”) – the official website of TruNorth Decking (referred to as the “Company”).
This policy was last updated on 02 February 2022.
General Information That We Collect
When you become a registered user of our site, you provide us with personal information such as your e-mail address and your account identifier. Becoming a registered user enables you to review confidential account information for the service(s) that you are enrolled in and perform other confidential transactions.
Cookies are files with small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Social Networking Activities
Our site enables you and other users to link to social networking websites. As a result, we receive information about you when you choose to post or otherwise share information about our website on these social networking websites. We may use such information about you in a variety of ways, including to administer our site, enhance your experience with our site, and to communicate with you about the new offerings associated with our website. We may keep all of this information indefinitely.
Before you can utilize some portions of our site, we will require that you register and provide us with your first name, last name, address, telephone number and email address, and generate a password. This registration information will be used for identification purposes, to communicate with you regarding your account with us, and to facilitate the functioning of the website. We may keep all of this information indefinitely.
The security of your Personal Information is important to us. However, we cannot guarantee its absolute security. PLEASE NOTE THAT NO METHOD OF TRANSMISSION OVER THE INTERNET, OR METHOD OF ELECTRONIC STORAGE, IS 100% SECURE.
Unsubscribing from Our Marketing Communication
If you no longer want to receive marketing-related emails from the Company on an on-going- basis, you may opt-out of receiving marketing-related emails by clicking the “unsubscribe” link at the bottom of any email newsletter you receive, or, if you created an online account when you registered to receive our emails, you may log in to your account and make changes to your communication preferences. If you are having difficulty unsubscribing from our marketing communications using the above methods, please contact us directly at the email or phone number listed below under Contact.
Please allow ample time for us to process your request. However, please note that even if you opt out from receiving marketing communications, we may need to send you service-related communications and may need to keep the information we have collected about you for record-keeping, research and other purposes.
If at any time after signing up for our mailing list you would prefer to be removed from it, you can email firstname.lastname@example.org to unsubscribe and you will be removed.
We Gather Personal Data ONLY at Your Request
If at some point during your visit to trunorthdecking.com you download documents, or if you choose to contact us for some reason, we may ask for personal information such as your name, address, phone number and e-mail address. We also may ask you for information about your interests, opinions and background so that we can better interact with you in the future and better understand your needs as a customer. Providing such information is always optional on your part.
If you are under the age of 18, please do not use or access our site in any way. We will not knowingly collect or use any personal information from any child under the age of 18. It is not our intention to collect personal information from anyone under 18 years of age. If we become aware that we have collected any personal information from children under the age of 18, we will promptly delete such information from our databases.
Information collected at trunorthdecking.com will not be sold, rented, lent or otherwise disclosed to anyone other than the Company affiliated and direct and indirect subsidiaries of the Company. Any personal information you may choose to give us is used only to fulfill the service you have requested, such as ordering a document or subscribing to a mailing list.
55 Plant Farm Blvd.,
Brantford, ON Canada, N3S 7W2
Phone: (905) 265-0022
If we cannot provide a response within 10 (ten) business days, you will be informed of the delay, reason for the delay, and the expected response time.