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Warranty & Support

For more than 40 years, TruNorth has been dedicated to technical expertise and quality control in its products. TruNorth composite and Clubhouse PVC decking are designed to stand the test of time. Our industry-leading product warranties back up our commitment to provide the best composite and PVC decking available on the market, and they are at the center of every deck board we make. We stand behind our products so that you will have the ultimate assurance and peace of mind that your backyard deck investment is protected.

Our decking is guaranteed to be free of manufacturing or material defects and will maintain its integrity and good looks year after year. All of our decking is backed by our 25-year product, fade and stain Warranty. And with Clubhouse PVC decking, you’ll enjoy the extra layer of protection of our transferable Limited Lifetime Performance Warranty.

For warranty claims on Clubhouse Decking purchases made:

  • on February 1, 2018 or after, please email: contactus@clubhousedecking.com
  • on February 1, 2016 or after, please submit your claim with Tapco by email: clubhousewarranty@tapcoint.com
  • prior to February 1, 2016, please email: support@deceuninck-info.com

Still have questions? Let us help you find the answers you need.

The product warranty of the decking materials you choose is an important factor in your purchasing decision. If you need help or have a question about one of our product warranties, our friendly experts are here to help with product support and assistance.

TruNorth Decking Warranty Document

Clubhouse Decking Warranty Document

Slide and Go Fence Warranty Document

Warranty Registration

At TruNorth, we proudly stand behind every product we make. Easily submit your warranty registration and enjoy your deck with complete peace of mind.

Warranty Claim

TruNorth products are engineered to provide years of performance. In the unlikely event of a claim, rest assured that we have you covered.